No returns, exchanges or cancellations. But please contact me if you have any problems with your order.We believe in 100% customer satisfaction.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please take a photo of the item and let us know by email with your information, insert photo to the body of the email page ( not as attachment, please) and send to Sales@balletgeek.com.
You can also contact us through messenger on our facebook page.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
For further information on return authorization, please contact us at firstname.lastname@example.org